Contact & Support

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Need Wi-Fi that’s always available and always reliable?

You Need Always ON.

Connect with one of our expert team members for a customized approach to solving your internet needs.

Get In Touch


Reach out to our orders department for assistance with placing new orders, tracking existing orders, or inquiries related to product availability and shipping details.


Contact our billing department for inquiries related to invoices, payments, or billing issues.

Phone: 877-831-2923 (Sales Inquiries Only!)

Contact our sales team for information on our products and services, pricing details, bulk orders, or partnerships.


For technical assistance, product support, or general inquiries, please contact our support team.

Request Pricing Info

By submitting this form, you agree to a call back from an Always On sales representative.

For service requests, please scroll down and fill out the service request form.  Any service issues
submitted via the price request form will not reach our technical staff and will not receive a response.

Please note that by completing and submitting this form, you authorize Always On to contact you via the information provided. Our sales representative will reach out to you in response to your inquiry regarding pricing information or any related products and services. This call back may include discussing your requirements, answering your questions, and providing additional information about our offerings.

We value your privacy and assure you that the information you provide will be handled in accordance with our privacy policy. Your personal details will not be shared with any third parties without your explicit consent.

If you do not wish to receive a call back, or if you have any concerns about your privacy and data protection, please refrain from submitting this form and instead contact us through alternative channels mentioned on our website.

Thank you for considering Always On for your needs. We look forward to assisting you.

Have a Service Issue?

Service hours: Monday – Friday from 8am – 5pm MST.
Please expect a response time of no more than 4 hours.
To check device status, signal strength or data usage, 
go to and type in your serial #.

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